At Cosmos, we value your concerns about online privacy and security while browsing and shopping at our website.We make sure that the information you provide will not be misused.
Collection of personal information
As a visitor to the site you can engage in many activities without providing your personal information.In respect to the activity, some of the information we ask is mandatory and some as voluntary.If you do not provide mandatory data with respect to the particular activity you will not be able to engage in that particular activity.How ever when you register at Cosmos and order products, in order to provide you further services we will collect your contact information such as your name, phone numbers, address and email address as well your profile information including your password details, about your purchase and details about your interaction with us.
Collection of Non personally identified information
Non personally identified information is the information that does not identify a specific end user.This may include the things like Uniform Resource Locator(‘URL’) of the website you visited before coming to our website, the URL you visit after leaving our website, the type of browser you are using and your internet protocol (IP) address.
We use Non personalised information to troubleshoot, administer the website, analyse trends, gather demographic information, comply with applicable law and cooperate with law enforcement activities.
Updating your personal information
You have the right to access and correct or delete your personal information and privacy preferences at anytime.There is a personal information section where you can view and make changes to your personal information immediately.
How your personal information is used:
Cosmos may use this information to
- Process your financial transactions, service your order
- Respond to customer service requests, questions and concerns
- Administer your account
- Send requested product and service information
- Keep you informed about special offers and services of and selected third parties
- Administer promotion and notify you of important events
- Investigate, prevent or take action regarding illegal activities and /or violation of our terms of service
- Meet our research and product service development needs and to improve our site, services and offerings
- Customize your experience, including targeting our service and offerings to you
In certain situations Cosmos may be required to disclose personal data in response to lawful requests by public authorities.Where required by law ( like to comply with a warrant, court order or legal notice served on comos). And when we believe that disclosure is necessary to protect our rights, avoid litigation , protect your safety and safety of others, investigate fraud and or respond to a government request.We may disclose your information for reasons of national security, law enforcement and other issues of public importance.
How do I update my personal information
It is easy and quick to update your account information.Simply log on to your section on my account and proceed .Please note that we do not store your credit or debit card details in your personal profile.
Information sharing with service providers:
Cosmos uses one more outside payment processing company to bill you for our goods and services.To the best of our knowledge these companies do not retain, share and store or use personally identified information for any other purpose.
We will retain your information as long as the account is active, your information is needed to provide you services, or required to fulfill our legal obligations. If you wish to delete your account or no longer use your information to provide you services then you can do that right away.We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce and enforce our agreements if required.
Unsubscribe / opt out
You may opt out of receiving Cosmos email updates, newsletter by clicking on your profile section and make appropriate selection.The choice to opt out of such communication is generally available during the sign up process.
Protection of your personal information
A cookie (also known as an HTTP cookie, web cookie, or browser cookie) is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity. Cookies were designed to be a reliable mechanism for websites to remember useful information (such as items in a shopping cart) or to record the user’s browsing activity (including clicking particular buttons, logging in or recording which pages were visited by the user as far back as months or years ago).