At Cosmos, we value your concerns about online privacy and security while browsing and shopping at our website.We make sure that the information you provide will not be misused.

If for some reason the following privacy and security policy does not answer your following questions, please contact us.We value your feedback and look forward to improving our services to better meet your needs.This privacy policy describes how cosmos manage personal information and respect your privacy.This policy may be amended from time to time.

Collection of personal information

As a visitor to the site you can engage in many activities without providing your personal information.In respect to the activity, some of the information we ask is mandatory and some as voluntary.If you do not provide mandatory data with respect to the particular activity you will not be able to engage in that particular activity.How ever when you register at Cosmos and order products, in order to provide you further services we will collect your contact information such as your name, phone numbers, address and email address as well your profile information including your password details, about your purchase and details about your interaction with us.

Collection of Non personally identified information

Non personally identified information is the information that does not identify a specific end user.This may include the things like Uniform Resource Locator(‘URL’) of the website you visited before coming to our website, the URL you visit after leaving our website, the type of browser you are using and your internet protocol (IP) address.

We use Non personalised information to troubleshoot, administer the website, analyse trends, gather demographic information, comply with applicable law and cooperate with law enforcement activities.

Updating your personal information

You have the right to access and correct or delete your personal information and privacy preferences at anytime.There is a personal information section where you can view and make changes to your personal information immediately.

How your personal information is used:

Cosmos collects your information in order to provide services to you, comply with our legal obligations and to improve our product and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this privacy policy.

Cosmos may use this information to

  1. Process your financial transactions, service your order
  2. Respond to customer service requests, questions and concerns
  3. Administer your account
  4. Send requested product and service information
  5. Keep you informed about special offers and services of and selected third parties
  6. Administer promotion and notify you of important events
  7. Investigate, prevent or take action regarding illegal activities and /or violation of our terms of service
  8. Meet our research and product service development needs and to improve our site, services and offerings
  9. Customize your experience, including targeting our service and offerings to you

In certain situations Cosmos may be required to disclose personal data in response to lawful requests by public authorities.Where required by law ( like to comply with a warrant, court order or legal notice served on comos). And when we believe that disclosure is necessary to protect our rights, avoid litigation , protect your safety and safety of others, investigate fraud and or respond to a government request.We may disclose your information for reasons of national security, law enforcement and other issues of public importance.

How do I update my personal information

It is easy and quick to update your account information.Simply log on to your section on my account and proceed .Please note that we do not store your credit or debit card details in your personal profile.

Information sharing with service providers:

Cosmos uses one more outside payment processing company to bill you for our goods and services.To the best of our knowledge these companies do not retain, share and store or use personally identified information for any other purpose.

Data Retention

We will retain your information as long as the account is active, your information is needed to provide you services, or required to fulfill our legal obligations. If you wish to delete your account or no longer use your information to provide you services then you can do that right away.We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce and enforce our agreements if required.

Unsubscribe / opt out

You may opt out of receiving Cosmos email updates, newsletter by clicking on your profile section and make appropriate selection.The choice to opt out of such communication is generally available during the sign up process.

Protection of your personal information

The personal information that you provide in connection with the use of site is protected in several ways.It resides in the secure servers that only selected Cosmos personnel have access to via password.Your personal information is encrypted whenever it is transferred to Cosmos.When you enter sensitive information such as card details on our registration or order forms, we encrypt that information using transport layer secure technology.We strive to protect the personal information both during transmission and once we receive it.If you have any questions,doubts or confusion in this regard to any terms set out here in the privacy policy, please seek clarification from us through email ( will get back to you within reasonable time.

Cookie Policy

A cookie (also known as an HTTP cookie, web cookie, or browser cookie) is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity. Cookies were designed to be a reliable mechanism for websites to remember useful information (such as items in a shopping cart) or to record the user’s browsing activity (including clicking particular buttons, logging in or recording which pages were visited by the user as far back as months or years ago).

Cookies. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. The use of cookies is very common on the Internet and our Website’s use of cookies is similar to that of other reputable online companies. Cookies will be used to customize your experience with the Website. We use cookies to save your time while using the Website, help us identify who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.Cookies are used purely for the purpose of statistical analysis of traffic flows for the improvement of our website, and are never stored in a form in which individual users can be identified. Therefore, they are not used to collect personal information about you. The statistical data collected as a result of Cookies is not transferred to our third party partners in a form that discloses any of your personal details in connection with them.


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